Frequently Asked Questions
Our advantages
Product development
We develop new products by purchasing patents and developing them with our own design team. We constantly recruit design teams from different fields to develop and improve our product lines. This is why you can always see our products being constantly updated.
Product production
Our production models include our own factory production and outsourcing production. Although we have two different production models, the supervision of the production process is exactly the same. We strive to ensure that the product quality delivered to you is of the best quality and meets the safety standards.
Product Transportation
Our delivery adopts a fully private packaging mode. From the appearance, no one can tell what kind of products are being delivered. It greatly protects your privacy.
Discounts & Promotions
Coupons
We will distribute coupons directly to your registered account from time to time based on actual conditions, and we will also randomly distribute coupons to our homepage.
Points Policy
You can use our comprehensive points system to achieve discounted shopping. For more details, please refer to our points policy details page.
Product Offers
We will occasionally offer special prices on some products, so please pay attention to our product page.
Ordering
Can I cancel my order?What are the payment methods?
We accept googlepay , applepay , credit card, debit card and Paypal. You can see the options during checkout.We are opening payment methods in different countries. If you find that there is no payment method for your country, please contact us.
Can I cancel my order?
Orders are processed every hour, automatically. Once the information is sent to our shipping partner, it is difficult to stop the shipment and cancel the order. We will do our best to assist you with a cancellation, but it is difficult. Please take this into consideration when purchasing.
Can I return an unopened package?
We accept returns of unopened items within 30 days of purchase. Unopened means in the original packaging with the plastic seal intact.
Please contact support for return instructions. If the instructions are not followed, we cannot guarantee that a refund will be processed. Please note that the original shipping fee will be subtracted from the refunded amount.